How this site handles your privacy
This Privacy Policy describes how costavldac.com, an informational restaurant guide for Costa Vida dining in the United States, handles personal data submitted through contact and inquiry forms. It covers what is collected, why, retention, and user rights.
Costa Vida and costavida references on this site describe fresh Mexican fast-casual dining — menu choices, locations, catering and visit planning. This policy covers only this guide website. It does not cover restaurant orders, in-store visits, or franchise operations.
Reading time · about 6 minutes
Applies to · pages on this domain
Scope of this policy
Operator and scope
This guide is published as an independent informational resource about Costa Vida fresh Mexican dining in the United States. When you read menu explainers, location notes, or catering planning notes here, this policy is the one that applies.
What this policy covers
The site operator is the publisher of costavldac.com. This policy applies to pages on this domain, including the contact form and catering inquiry messages sent through the Contact page.
What it does not cover
It does not cover restaurant operators, franchise units, or third-party sites linked for maps or directions. Menus served in store, prices at the counter, hiring, and orders are handled by the restaurant.
For restaurant matters, contact the restaurant directly
For a missed order, a catering pickup time, or an in-store question, call the location you plan to visit. Messages sent to this guide cannot change a restaurant ticket or reservation.
Guide scope: costavldac.com pages and inquiry messages only.
Collection and use
Data we collect and why we use it
We ask for a small amount of information, only what is needed to answer a message and keep the guide accurate.
Provided directly
Data we collect
We collect information you provide directly: name, email address, town or location referenced, and message content. If you ask about catering for a Costa Vida visit, the details you include about date, party size, and pickup location travel with that message.
We also receive basic technical data necessary to operate the site, such as pages requested and standard server logs. We do not request payment details, government identifiers, or health records. Do not submit such data through the forms.
Correspondence only
Why we use the data
Contact details are used to respond to inquiries, to clarify catering planning questions, and to maintain the accuracy of guide content. If a reader reports an outdated address or hour, we use the message to check and correct the page.
Technical logs are used for security, error diagnosis, and basic performance. We do not sell personal data. We do not use form submissions for automated profiling.
What we never do
Limits on use
- No sale of personal data to data brokers or advertising lists.
- No automated profiling or scoring based on inquiry messages.
- No collection of payment, identity, or health information through guide forms.
Holding and sharing
Storage, retention and sharing
Messages are kept only as long as they are useful for the reply and a short record afterward. Server records are kept for an even shorter operational window.
Storage and retention
Messages are stored for the time needed to handle the inquiry and for a limited record period afterward. General inquiries are kept no longer than 24 months unless a legal obligation requires longer retention. Server logs are retained for a shorter operational period.
Up to 24 mo
Who can see messages
Access is limited to personnel who handle correspondence and site maintenance. Messages are not shared with restaurant staff or franchise units unless you ask us to forward a correction.
Limited
Sharing and legal bases
We disclose personal data only where needed to operate the site, such as hosting and email delivery providers, or where required by law. Where consent rules apply, submitting the form constitutes consent to process the provided details for a response. Users may withdraw consent by requesting deletion as described below, subject to retained legal obligations.
As required
Providers process data only to deliver hosting and email for this guide, and only under their own security obligations.
Your choices
User rights and contact
You may request access, correction, or deletion of your personal data, and you may object to further processing for correspondence. To exercise these rights, use the Contact page and include the email address used in your original message. We respond within applicable legal timeframes.
Access and correction
Ask what we hold about your inquiry and ask us to fix a name, email spelling, or town reference that is wrong.
Contact about your dataDeletion and objection
Ask us to delete your message or to stop further correspondence processing, subject to records the law requires us to keep.
Request deletionHow to reach us
Costa Vida guide, 2901 N Ashton Blvd, Suite 101, Lehi, UT 84043. Phone +1 801-683-1963. Email [email protected]. Hours Mon–Sat: 10:30 AM – 9:00 PM.
Go to ContactA Privacy Policy link is provided in the site header and footer wherever forms collect personal data. Related pages: Terms of Service, Cookie Policy, and Contact.