Questions for our Costa Vida team?
Use this page to ask about menu details, location hours, catering planning, or feedback from a recent visit. This site is an informational guide published on costavldac.com and does not process restaurant orders.
For urgent needs on the day of a visit, contact the restaurant location directly by phone. For everything else, send a note below and include your town and visit date so we point you to the right unit.
Fresh off the plancha, ticket torn by hand — name, email, and your question are enough. Keep personal details minimal.
- Costa Vida — Lehi service desk +1 801-683-1963
- 2901 N Ashton Blvd, Suite 101, Lehi, UT 84043 See map
- Mon–Sat: 10:30 AM – 9:00 PM Service hours
- Guide inbox for non-urgent questions [email protected]
Same-day pickup changes, timing shifts, or lost items move faster by phone to the store. Email suits planning, not the rush.
Request routing
What fits the form, and what needs a call
The costa vida contact form suits non-urgent questions that benefit from a written answer. A phone call suits anything tied to today’s tray, today’s line, or today’s table.
Send through the form
Good notes for email
Ingredient notes, gluten-free options in a specific town, catering headcounts, or comments on a recent meal all read well in writing. Include the town and approximate visit date so we can point you to the right unit.
For example: burrito bowl with pollo asado at lunch in Lehi, tortillas pressed that morning, salsa verde on the side. That level of detail lets us answer without three rounds of follow-up.
Leave it out
What not to send
Do not include payment details, full home addresses, or sensitive health records. If your message concerns nutrition or allergies, describe the question generally and confirm final guidance with the restaurant crew before ordering.
For same-day pickup changes, catering timing shifts, or lost items, call the store instead of waiting on email. The line moves too fast for an inbox.
Catering early
Group orders handled right
For catering and group takeout, tell us headcount, date, pickup town, and whether you want family meals or a taco bar setup. We outline what to ask the store, typical lead times, and a serving checklist.
Final quotes, payment, and timing are set by the local franchise unit. Send weekend requests early — Friday and Saturday trays fill first.
Send a catering question
The pass at service hour — foil, steel, and the lamp line. Name your format and town and we find the right unit.
Salsa freshness, protein juiciness, tortilla warmth — the three details that make feedback useful.
Visit in person
Phone and in-person options
For immediate help, call the restaurant unit you plan to visit during service hours. Addresses and hours should be confirmed per location listing before driving. In person, speak with the shift lead for order issues and ingredient questions.
- 2901 N Ashton Blvd, Suite 101, Lehi, UT 84043 Address
- +1 801-683-1963 Phone
- Mon–Sat: 10:30 AM – 9:00 PM Hours
Response timing
When you hear back
Messages sent through the form are reviewed on business days. Expect a reply by email within two to three business days in most cases.
Weekend notes are handled in order the following week. If your matter is time-sensitive — a Friday event, a same-day change — use the phone option rather than waiting on email.
Visit feedback that helps
Useful feedback names the location town, daypart, and format ordered. That detail helps separate a one-time rush issue from a pattern. We read every note and use it to keep guide pages accurate.
Write to the guide desk
Send your question
For costa vida catering questions, tell us headcount, date, and pickup town. For menu or visit questions, add your town and approximate visit date. This form is for the informational guide — final quotes and timing are set by the local unit.
How to get a useful answer
- Name the town, daypart, and dish or setup Context
- Add headcount and date for costavida catering notes Headcount
- Confirm nutrition and allergy calls with the crew At the store
Planning for a crowd? Start on the catering page for family meals, taco bars, and pickup checklists — then send your headcount here.